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Frequently Asked Questions (FAQ)

Beware of Cheaters

Once while there are cheaters around. Since the customers could review the vendors over the internet, it is fair that the vendors could review the customers too.

  • Without these cheaters we could have more time and energy to service those customers who deserve to be served better.
  1. I did not authorize these transactions.
  2. I did not order these machines.

  1. I did not authorize these transactions.

    Date Cheater Contents
    August 4, 2010 Zachary Wang
    Christina S, Chai
    8 Sundew Street
    Melbourne, Victoria 3083
    Tel: 61-412368668

    Zachary Wang ordered 1 ST-101 Pathfinder and 1 TCG-300 electronic tension calibrator.

    August 4, 2010 Zachary Wang wrote

    Hi There,

    Just realised that I should be paying $39.95 (for members) instead of $49.95 (for non-members) for the TCG-300 as I am already a member.

    Can you please confirm?

    August 5, 2010  

    We shipped 1 ST-101 Pathfinder and 1 TCG-300 electronic tension calibratorhim by USPS.

    November 8, 2011  

    Zachary Wang and Christina S, Chai would like to cheat. They denied this order and indicated that I did not authorize these transactions.

  2. I did not order these machines.

    Date Cheater Contents
    July 16, 2007 Greg Johnson
    Racket Shack
    240 Lonsdale Avenue
    North Vancouver, BC V7M 2G1
    Tel: 604-980-7188

    Greg Johnson ordered 1 Plus 8000, 1 Smart 6000 stringing machines and 3 tools.

    July 18, 2007  

    We shipped these 2 stringing machines (1 Plus 8000 and 1 Smart 6000 stringing machines) and 3 tools to him by UPS. There are total 7 packages.

    July 24, 2007  

    Greg Johnson received these 7 packages from UPS. Greg Johnson signed the receiving documents and Greg Johnson even used the check to pay for the UPS handling fee and importing tax for $1063.43 CAD.

    September 8, 2007  

    Greg Johnson would like to cheat. He denied this order. But he can not. Greg Johnson is one of the dumbest cheaters.

  3. Date Cheater Contents
    December 11, 2007 Haolan Qin
    4831 Payson Place
    Smyrna, Georgia 30080
    Tel: 404-788-4012

    Haolan Qin ordered 1 Hawk 26e stringing machine and 1 TCG-100 tension calibrator.

    December 13, 2007  

    We shipped this Hawk 26e stringing machine and 1 TCG-100 tension calibrator tool by UPS.

    December 19, 2007  

    Haolan Qin received this package from UPS.

    December 28, 2007 Haolan Qin wrote

    Hi there,

    I've received the machine (actually I've strung half of a racquet already) but I couldn't find the power cord so I had to use a spare computer power cord. I was wondering if you could mail me a ST-101 String Guide (Pathfinder) and we will call it even.

    January 1, 2008 Haolan Qin wrote again

    Please read my email again. I DON'T need the power cord any more. Can you send me a ST-101 String Guide (Pathfinder) instead?

    January 2, 2008  

    We shipped this ST-101 string guide tool to him by USPS.

    January 5, 2008  

    Haolan Qin received this ST-101 string guide tool from USPS. But after Haolan Qin received the ST-101 string guide, on 1-16-2008 Haolan Qin e-mailed us and indicated that he wanted the power cord again.

    January 16, 2008 Haolan Qin wrote

    Where's my freaking power cord?

    March 18, 2008  

    From Haolan Qin's emails above, everyone could figure out that Haolan Qin is a cheater. Then Haolan Qin did not want to pay for the Hawk 26e stringing machine.

  4. Date Cheater Contents
    April 4, 2014 Kenneth Young
    1923 Coventry Ct
    Walnut Creek, California 94595
    Tel: 510-507-0560

    Kenneth Young did not return 2 PN-1012 string clamps.

    May 27, 2009 Mark Dzulynsky
    Alana Industries Inc.
    18189 SW 54th St.
    Miramar, Florida 33029-5090
    Tel: 954-437-7174

    Mark Dzulynsky would like to cheat one Combo 3800 stringing machine.

    January 13, 2009 2339 S.W. 17th Terrace
    Miami, FL 33145
    Tel: 786-273-0532

    Did not pay one Flex 940 stringing machine.

    October 28, 2008 Justin Ta
    33 Deller Ave.
    Cabramatta, West NSW 2166
    Tel: 61-403-278-977

    Justin Ta would like to cheat one Flex 946 stringing machine. But he can not. Justin Ta is one of the dumbest cheaters.

    October 28, 2008 Ward Myers
    63 Krug St.
    Apt 4
    San Juan, PR 00911

    Ward Myers did not pay one Hawk 126e stringing machine.

    October 6, 2008 Constantin Corneanu
    909 West Grove Parkway
    Apt. 2032
    Tempe, AZ 85283

    Constantin Corneanu did not pay one PolyNova Titanium 16 string.

    June 10, 2008 Peter Williams
    54 Goodhouse Road
    Litchfield, CT 06759
    Tel: 860-567-2332

    Peter Williams did not pay one PolyNova 16 string.

    March 14, 2008 Andrew Liu
    Fujitech Technologies Inc.
    180 Steeles Ave W.
    Unit 2A
    Thornhill, Ontario L4J 2L1
    Tel: 905-370-2048

    Andrew Liu did not pay one Combo 910 stringing machine.