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Frequently Asked Questions (FAQ)

Other Vendors


  1. 9-18-2007: I received the email from Alpha. It says that Alpha machines are superior to Eagnas machines... I do not believe it. He is just big mouth. I am an engineer. From the way you handle, I think that you are an engineer too. I am not trying to make fun of you. Can you tell me what is your opinion?
  2. 1-22-2009: I have Gamma 4000 machine. The turntable is completely gone. Do you have the parts for this machine? I just want to save a little bit of money. You have very good prices... How do you compare your machines with Gamma's machines?

  1. 9-18-2007: I received the email from Alpha. It says that Alpha machines are superior to Eagnas machines... I do not believe it. He is just big mouth. I am an engineer. From the way you handle, I think that you are an engineer too. I am not trying to make fun of you. Can you tell me what is your opinion?

    Normally we do not like to answer this question. The Alpha tells you that Alpha machines are superior to Eagnas machines. You do not believe him. If we say that Eagnas machines are superior to Alpha machines. You will not believe us either. This is the reason we do not want to say anything about the other brands.

    But the other brands always say that Eagnas provides bad products and bad customer service. Why do they do this? The answer is very simple. Eagnas produces the stringing machines for over 30 years, and also Eagnas has the major market share on the stringing machines around the world. The other brands only have the small market share. They need to attack Eagnas to gain a little bit more sales. For example, the Microsoft has major market share on software. All other brands try to attack Microsoft to gain a little more market share. But you will not see Microsoft to attack the other brands because Microsoft knows that Microsoft already has the control of the major market share.

    Since the Alpha indicates that Alpha machines are superior to Eagnas machines, we have to provide a little bit more inside story about the Alpha machines. Alpha is not the stringing machine factory. Obviously Alpha always indicates that Alpha is the machine factory. Alpha imports the stringing machines from the machine factory. In the past, Alpha imported the machines from a Taiwan machine factory. Since 2006 Alpha imports the manual crank machines and drop-weight machines from a startup machine factory in China. Since 2005 this startup machine factory starts to copy Eagnas machines. Because Alpha changes the supplier for the manual and weight machines, the original machine factory stops the machine supply to Alpha. This factory does not provide any electronic, manual, and weight machines to Alpha. Therefore, all the Alpha electronic machines disappeared, such as Orbitor, Saturn, Revolution, Power Express, and Jupiter. This machine factory does not provide any machines and parts to Alpha. If you purchased the Alpha machines before 2006, you might have the parts supply problem in the future. So far Alpha still uses the same model numbers (such as Pioneer DC Plus, Revo 4000, Axis Pro and Apex II) for the machines supplied by the new factory. Actually they are different machines and parts from original machines due to these machines are produced by the different factories.

    Alpha does not show the true picture of its Axis Pro machine. Alpha uses the picture of the previous machine which was imported from the previous machine factory. The new Axis Pro is completely different from the previous model. Maybe you could request Alpha to show you the picture of the present Axis Pro.

    Click here to view customers' comments on Alpha stringing machines.

    Alpha
    Pioneer DC
    Alpha
    Pioneer DC Plus
    Eagnas
    Challenger I
    2005
    Stainless steel turntable,
    4 half V-shaped side supports
    2006
    Cast turntable,
    4 K-shaped side supports
    Copy Eagnas Challenger I
    2004 to present
    Cast turntable,
    4 K-shaped side supports

    Alpha
    Revo 4000
    Alpha
    Revo 4000
    Eagnas
    Combo 810
    2005
    Stainless steel turntable,
    4 half V-shaped side supports
    2006
    Cast turntable,
    4 K-shaped side supports
    2004 to present
    Cast turntable,
    4 K-shaped side supports

    Alpha
    Previous Axis Pro
    Alpha
    Present Axis Pro
    Eagnas
    Combo 900Le
    2005
    Stainless steel turntable,
    4 half V-shaped side supports
    2006
    Cast turntable,
    4 K-shaped side supports
    This picture is not the
    present Axis Pro machine.
    Alpha does not show the
    true Axis Pro picture.
    2004 to present
    Cast turntable,
    4 K-shaped side supports

  2. 1-22-2009: I have Gamma 4000 machine. The turntable is completely gone. Do you have the parts for this machine? I just want to save a little bit of money. You have very good prices... How do you compare your machines with Gamma's machines?

    In the past Gamma imported from a Taiwan machine factory for its Gamma 4000, Gamma 6000 machines. These machines are manual crank glide-bar machines. About 15 years ago, Gamma changed its machine supply to the other Taiwan machine factory. Obviously the previous machine factory will not supply any spare parts for the Gamma 4000 and 6000 machines. Therefore, Gamma does not have any spare parts to service its machines imported from the previous machine factory.

    Maxline do stock thousands spare parts. But Maxline does not want to be the spare parts supplier for the other brands. The other brands have to service their own customers, not Maxline.

    Which machine is better? We just do not know how to answer this question. If we indicate that Eagnas's machines are better that Gamma's machines, you will not believe us anyway. Therefore, you have to investigate this issue by yourself.

    Click here to view customers' comments on Gamma stringing machines.